Today's Scottish Daily Mail ran a belter regarding call centres.
Man calls Network Rail to enquire about journey to Scotland and sleeper availability.
Problems encountered were:
- Call centre employee in Mumbai didn't know where Scotland was. Passed call to Supervisor.
- The Supervisor, equally stumped, uttered the phrase as per post header.
- Supervisor asked what was wrong with caller's own slippers.
n.b. link has effing and blinding. Should guarantee folk go CLICK then!